Frequently Asked Questions

All services are by appointment only. Please reach out directly to schedule, request product recommendations, or inquire about post-care support.

What are your spa hours?

We offer all treatments by appointment only. You can view availability and request your preferred time through our Hours & Scheduling page.

How do I schedule a facial or body treatment?

You can book online via our Scheduling Page, or contact us directly through text or phone. Walk-ins are not accepted so we can maintain a calm and personalized environment for each guest.

What’s your cancellation policy?

We require at least 24 hours’ notice for all appointment changes or cancellations. You can read the full policy on our Scheduling Page. We appreciate your respect for our time together.

How should I prepare for a facial or body treatment?

Please avoid using exfoliating scrubs, retinoids, or acids for 3–5 days prior to your appointment. For body treatments such as Slimsage, please refrain from applying heavy lotions or self-tanner on the day of your visit to ensure optimal results.

Can I book a facial or Slimsage session if I have a medical condition?

Yes. We frequently work with post-surgical and sensitive-care clients. If you’ve recently had surgery, cancer treatment, or have a health condition, please let us know in advance. For Slimsage Body Sculpting or Lymphatic Drainage, a doctor’s release may be required. We have a simple form available upon request.

Are your products safe for pregnancy, oncology, or autoimmune conditions?

Absolutely. We use KPS Essentials—an oncology-safe, food-grade skincare line developed with healing in mind. These holistic formulations are suitable for pregnancy, cancer recovery, and sensitive skin conditions.

What should I avoid after my treatment?

Avoid exercise, exfoliants, hot showers or saunas, and direct sun exposure for 24–48 hours post-treatment. We’ll provide personalized aftercare instructions tailored to your skin and session.

How often should I come in for holistic facial therapy or body treatments?

Facials are typically recommended every 4–6 weeks to maintain healthy skin. Body treatments such as Slimsage lymphatic drainage may follow a weekly or bi-weekly rhythm depending on your wellness goals. We're happy to customize a plan with you.

Can I purchase the products used during my facial or treatment?

Yes! All products used in your session are available for purchase directly through the studio. Please reach out if you'd like to restock or ask about your personalized recommendations—we’re happy to assist.